Call delivery
Custom Webhook integration
The most flexible option, and the one the others are built on: Drop AI POSTs call events to an endpoint you own, and what happens next is entirely yours.
What travels
How Drop AI works with Custom Webhook
Call started
Fired when a call begins, with the caller's number and the agent that answered.
Call ended
Fired at the end, with duration and outcome.
Transcript
The full text of the conversation once processing finishes.
Captured lead
Whatever the agent gathered — name, reason, address, whatever you asked it for.
Setting it up
Paste your endpoint URL into the agent's settings, with an optional shared secret. Nothing else to install.
Other integrations
Works with what you already run
Transform every customer conversation.
Start free, or talk to us about what a custom rollout looks like for your team.