What is Hallucination?
A confident answer that is not true.
A hallucination is fluent, plausible output that is not supported by any source. On a customer call it is the failure mode that matters most, because a wrong price or a wrong policy delivered confidently is worse than no answer.
This is an industry glossary. A term defined here is not a statement that Drop AI provides it — see the pricing page for what is included.
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