What is Consent?

Permission to contact or to record.

Consent is the recorded permission that makes a contact or a recording lawful. What counts varies by jurisdiction and by purpose, and the burden of demonstrating it falls on the party that relied on it.

This is an industry glossary. A term defined here is not a statement that Drop AI provides it — see the pricing page for what is included.

TCPA

US law restricting automated calls and texts.

Two-party consent

Where everyone on a call must agree to recording.

Do Not Call

Registries of numbers that must not be solicited.

Compliance

More in this category

STIR/SHAKEN TCPA Do Not Call Two-party consent Call recording Data retention PII Redaction GDPR HIPAA PHI PCI DSS

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