What is Redaction?
Removing sensitive detail from records.
Redaction strips sensitive values — card numbers, identifiers, health details — from transcripts and recordings so the rest can be retained and reviewed. It is what allows a call containing a payment to be kept for training.
This is an industry glossary. A term defined here is not a statement that Drop AI provides it — see the pricing page for what is included.
Related
Terms that come up alongside it
Compliance
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