What is PII?
Information that identifies a person.
Personally Identifiable Information is data that identifies an individual — names, numbers, addresses, account identifiers. On recorded calls it is spoken aloud routinely, which is why redaction of transcripts and recordings is a common requirement.
This is an industry glossary. A term defined here is not a statement that Drop AI provides it — see the pricing page for what is included.
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Terms that come up alongside it
Compliance
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