What is Data retention?
How long records are kept before deletion.
A retention policy sets how long recordings, transcripts and derived data are held. Shorter retention reduces exposure; longer retention serves disputes and training. It is a decision to be made deliberately rather than by default.
This is an industry glossary. A term defined here is not a statement that Drop AI provides it — see the pricing page for what is included.
Related
Terms that come up alongside it
Compliance
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