What is Concurrent calls?

How many calls can be in progress at once.

Concurrency is the number of simultaneous conversations a system can hold. It is the capacity figure that matters for a phone line, in the way that seats matter for a restaurant: total daily volume can be large while concurrency stays modest, or the reverse.

This is an industry glossary. A term defined here is not a statement that Drop AI provides it — see the pricing page for what is included.